Talent Acquisition Associate
Job Description
LogicMonitor's people are our most valuable resource. As a Talent Acquisition Associate you'll work closely with the Director of Talent Acquisition and hiring managers to shape LogicMonitor's future by identifying and hiring world-class talent. The Talent Acquisition Associate will perform full lifecycle recruiting which includes: sourcing passive candidates, screening active candidates, coordinating interviews and closing the candidates. In addition to performing full lifecycle recruiting, the Talent Acquisition Associate will gain expertise on the following talent acquisition best practices:
Corporate Recruiting Health & Strategy
Recruiting Metrics
High-Potential Entry-Level Hiring
Hiring Manager Training
Effective Sourcing Techniques & Screening Methodology
Candidate & Hiring Manager Experience Optimization
University Recruiting Programs
Social Recruiting Framework
Employment Branding
Predictability of Candidate Performance within the Hiring Process
Here's a closer look at this key role:
Augment application flow with targeted sourcing efforts for all assigned requisitions that have low applicant flow
Push the boundaries on sourcing and hiring tactics by constantly looking for new and creative ways to attract talent
Effectively screen candidates based on requisition requirements
Facilitate the interview process with the candidate by being the single point of contact for the candidate and following up with all interviewers to ensure all evaluations are completed in a timely manner
Partner with hiring teams on talent sourcing, from a strategic and consultative approach
Build out expertise in at least one talent acquisition best practice
Establish a partnership with at least two colleges in our effort to hire high-potential entry-level talent and increase our employer brand
Actively participate in employer branding events such as: conferences, meetups, trade shows, etc.
Champion LogicMonitor's commitment to building and sustaining a diverse and inclusive workforce that empowers our employees to bring their whole selves to work
What You'll Need:
Bachelors Degree
Demonstrated skills in problem solving, navigating ambiguity and working with others to achieve a common goal
Metrics and results driven, must be able to dissect and analyze recruiting data in order to inform the hiring process
Strong work ethic, integrity and inner drive
Proactive approach with a strong sense of urgency and a proven ability to take initiative
Passionate about establishing LogicMonitor's talent acquisition department as a best a class, value-creating organization
Contact Person: Lisa Bengiovanni
Company Name: LogicMonitor
Contact Email Address: Lisa.Bengiovanni@LogicMonitor.com
Senior User Interface Designer
Job Description
The Senior UI Designer is a key player to improving the design and usability of LogicMonitor's application(s), ensuring they are highly functional, intuitive, visually compelling, and addressing the needs of the market. You'll lead the functional design of innovative screens, interactions and workflows for compelling enterprise SaaS products, in a fast-paced, agile environment
Lead and maintain UI component Design Library by designing appealing and simple UI components, styles, layouts, widgets and patterns that users delight in using for the future platform.
Will create and maintain new product design features (20% current platform, 80% new platform) and make ongoing improvements and suggestions to the company Design System processes.
Mentor future Designers in product on-boarding, UI industry knowledge and best practices, company Design System processes.
Support existing design request for the current platform that is consistent with the current UI and backed by user data.
Collaborate with other designers, product managers, engineers, and users to implement and maintain the current product requests and delivery of an elegant UI.
Interact with users and potential customers for design insights and to validate sketches and prototypes for the current and future platforms.
Work collaboratively with other designers, product managers, engineers, and users to iterate designs: create wireframes, flowcharts, prototypes, mockups, high-def designs, etc
Ensure UI components, styles, layouts, widgets, and patterns are designed and coded to spec for the new company Design Library
What you'll need:
5+ Experience in creating UI deliverables such as scenarios, workflows, mockups, prototypes, synthesized customer research, and wireframes.
2+ Experience in creating usable, sustainable UI documentation
Strong portfolio of web applications design that demonstrates outstanding interaction and visual design skills.
Strong Sketch and Invision skills, able to make clean components, styles, layouts, patterns, workflows, prototypes and iconography is a plus.
Contact Person: Lisa Bengiovanni
Company Name: LogicMonitor
Contact Email Address: Lisa.Bengiovanni@LogicMonitor.com
Product Manager
Job Description
Your strengths vary widely - part ring leader, psychologist, data analyst, inventor, problem solver, organizer, and technology enthusiast - and you thrive on the mix. You pride yourself on finding creative, elegant, data driven solutions for complex problems and are energized by working with others to optimize and deliver the functionality to users. You're excited about this opportunity because you are:
A strategic thinker and problem solver who loves attacking an issue from multiple angles until a simple solution emerges
A team player that enjoys facilitating the collaboration and brainstorming of solutions and opportunities with a wide variety of internal and external contributors
An empathetic listener who is inclined to see problems from the point of view of the customer base and the market as a whole
An excellent written and verbal communicator
Data minded: no matter how beautiful, creative, or unique a new idea may be, data always wins
Responsibilities:
Own product area vision, strategy and prioritization based on internal and external research and evaluation
Develop deep knowledge of market segments, formulating hypotheses & advocating product direction and roadmap
Responsible for LM market competitiveness, and developing competitive positioning rationale with tightly-aligned product marketing personnel
Ensure the product roadmap remains in an updated state and clearly reflects the current delivery plan
Maintain and communicate future release content and schedules and ensure timely execution
Own understanding of competitive environment and the business dynamics associated to the consumption of and value drivers of your product(s); and drive LM's relative competitive positioning of your product(s)
Own and lead the success for your assigned product as measured by KPIs (e.g., revenue, customer adoption of new features etc.)
Act as the subject matter expert for your product; including the related tech stack and how the market and our customers use and extract business value from your product(s)
Ensure engagement and ongoing involvement from the cross functional team (Sales, TechOps, Customer Success, Marketing, etc.) to provide a continuous feedback loop into the product development process as a key daily sources of input, ideation and debate
Develop and nurture client relationships to ensure you have a diverse and robust user group for validation of user stories, continuous feedback, beta test groups etc. Ensure you have clients who are "early adopters", "challengers" and "advocates"
Develop and deliver marketing requirements documents (MRDs) with substantiated customer/market feedback to support the product definition plus internal alignment on engineering team capabilities
Develop and deliver product requirements documents (PRDs) that adhere to overall product strategy and initiatives
Include detailed contextual model, clear concise and comprehensive user stories to facilitate easier Engineering execution on product development priorities
Proactively facilitate the agile development process by:
Participating in scrums
Maintaining a prioritized backlog
Facilitating sprint planning and commitments
Performing mid-sprint and pre-release acceptance review testing to ensure the delivered functionality meets the definition of done (meets the required use cases/user stories, passed QA and UAT testing, functional validation with end-users, have been documented, have marketing materials developed, are priced appropriately for the market, etc.)
Requirements:
1+ year full lifecycle application product management experience OR monitoring domain experience
BA/BS or equivalent, MBA, CS or CE degrees a plus
Detail oriented, strategic thinker who can see the big picture and distill it into prioritized, actionable tasks
Ability to excel in a fast paced environment, juggling multiple high priority tasks at once
Contact Person: Lisa Bengiovanni
Company Name: LogicMonitor
Contact Email Address: Lisa.Bengiovanni@LogicMonitor.com
Business Development Representative
Job Description
What You'll Do:
The Business Development Representative (BDR) executes outbound sales development campaigns to create qualified sales leads for the LogicMonitor sales team. The BDR is the "outbound spear" of the sales organization, and is expected to represent LM well, clearly communicate with prospective clients, listen to their needs, determine when they are good candidates for sales opportunities, and push learning from prospect engagements back into the BDR team in an effort to improve BDR productivity and create predictable BDR team results.
Here's a closer look at the duties in this key role:
-Create sales opportunities for the sales team
-Utilize your technical and value based knowledge to create leads out of cold (or warm) outbound prospecting
-Ask qualifying questions to better understand needs and timing
-Determine if LogicMonitor is a good fit for prospect
-Execute outbound campaigns created by marketing and sales
-Be part of campaign creation and determining targets
-Generate interest through follow up with relevant messaging based upon targeted segment
-Add additional sales pipeline to increase the growth of LogicMonitor
-Proactively communicate with prospects, management, LogicMonitor team
-Be on the "front-lines", relay any information that may be of value to the team be it best practices, new features, competitive pressures, etc.
-Attend a weekly sales call prepared to discuss your accomplishments for the week
-Attend a monthly sales meeting to discuss your business plan to overachieve your quota
What You'll Need:
-Bachelor's Degree Required
-1+ years outbound sales experience (preferred)
-IT and/or Enterprise SaaS software knowledge (preferred)
-A strong technical aptitude
-Proficiency in oral and written communication skills
-Manage a lead to meeting conversion quota on a monthly basis
-Manage all activities in a CRM tool
-The ability to articulate your accomplishments and future plans during internal team meetings
Contact Person: Lisa Bengiovanni
Company Name: LogicMonitor
Contact Email Address: lisa.bengiovanni@logicmonitor.com
Information Security Architect
Job Description
What You'll Do:
LogicMonitor’s InfoSec Team works to ensure the security of LogicMonitor’s systems, operations, and our customers. Our Security Architect gets to design, build, and manage technical security controls within our cutting-edge DevOps environments. Partnering closely with our InfoSec and SRE teams, the incumbent will evaluate, develop, and implement various security tools including access management systems, encryption services, IDS / IPS, vulnerability management, and security analytics systems that protect LogicMonitor's cloud and co-lo service centers. And you'll get to use your coding skills to automate anything you have to do more than once.
Here's a closer look at this key role:
-Serves as technical Subject Matter Expert for LogicMonitor's operational security architecture
-Leads the technical design and management of security controls for LogicMonitor's datacenter & cloud-based operational environments
-Assume technical ownership of critical areas of our operational security including privileged access management, asset & vulnerability management, intrusion detection & prevention, security analytics & visibility, etc.
-Partner with other technical architects to ensure a consistent design architecture across the enterprise
-Conduct threat modeling against operational assets to inform prioritization and development of new controls
-Serves as an active member of security incident response team and participates in security incident response efforts by having an in-depth knowledge of common security exploits, vulnerabilities and countermeasures. Acts as a technical consultant on information security incident investigations and forensic technical analyses.
What You'll Need:
-8+ years experience in information technology field either in operations, software development, or information security
-Comprehensive understanding of modern information security tools, including firewalls, VPNs, authentication & authorization systems, encryption key management, etc.
-Direct hands-on experience in designing flexible security solutions in scalable and highly-available systems
-Strong background in Linux/Unix operating systems, applications, and networking
-Solid understanding of the end-to-end information technology (IT) process, including architecture, design & engineering, implementation, and operations
-Strong scripting or programming skills for automating repetitive tasks
-Experience with analysis, design, and deployment of security controls in IaaS environments such as AWS
-Experience with source code management systems (e.g. SVN, Git)
-Experience with SQL & NoSQL database systems
-Familiarity with containerized microservice architectures
Contact Person: Lisa Bengiovanni
Company Name: LogicMonitor
Contact Email Address: lisa.bengiovanni@logicmonitor.com
Monitoring Engineer
Job Description
What You'll Do:
The Systems Integration Engineer is responsible for the development and ongoing improvement of core LogicMonitor monitoring modules, (DataSources, EventSources, ConfigSources, PropertySources, SysOID Maps, AppliesTo Functions), and all future monitoring modules within the product. A successful Systems Integration Engineer will – in coordination with the Manager of the team, Product, Support, Professional Services, and our customers – create and refine monitoring that gathers actionable metrics, present these metrics in logical and consistent way, and alert according to best-practices.
Here's a closer look at this key role:
-Create new LogicModules based on company strategic priorities and customer needs
-Maintain existing LogicModules based on strategic priorities and customer feedback
-Continually develop deep understanding of LogicMonitor technologies to devise custom monitoring strategies
-Research technologies and provide statement-of-work guidance & SKU quoting for custom and/or expedited monitoring requests
-Work cooperatively with Customer Success, Professional Services, Product, and Engineering groups to deliver technically apt solutions
-Provide exceptional service to customers during the course of development (timely emails and calls to clients, professional/courteous services, etc.).
-End-to-end management of the LogicModule request process, using our ticketing system to follow development through to completion
-Make improvements to our lab infrastructure as needed to assist in the development and simulation process
-Educate colleagues and customers by creating both internal and customer-facing documentation
-Conduct security review on LogicModules submitted to the Exchange by the community
What You'll Need:
-Demonstrated ability at scripting in any modern high-level language (Ruby, Python, Javascript, Perl, Java, C++, PowerShell, etc.)
-Understanding of IT operations infrastructure and how the various roles are related (networks, servers, storage devices, databases, applications, etc.)
-Passion for technical problem solving with IT systems and networks
-Ability to do independent research on unfamiliar technologies and digest that knowledge into monitoring strategy
Contact Person: Lisa Bengiovanni
Company Name: LogicMonitor
Contact Email Address: lisa.bengiovanni@logicmonitor.com
Site Reliability Engineer
Job Description
What You'll Do:
Interested in a leading role in the operational uptime and continued expansion of a company's production DevOps infrastructure? Then come join our amazing team of Site Reliability Engineers! We are hiring at all levels based on experience.
The Site Reliability Engineer is a key player to design and implement new production deployments of SOA-based software across global physical and cloud data centers, while maintaining operational uptime of all mission critical systems. You will provide assistance in organizing, securing and automating existing infrastructure and deployments. You will work closely with developers to provide feedback and force operational performance improvements within our product platform and operations infrastructure.
Here's a closer look at this key role:
-Maintain uptime of LogicMonitor's SaaS based service and drive technical/process enhancements to improve uptime
-Deploy production applications and drive improvements to the deployment process
-Design and deploy new application components
-Design and deploy new infrastructures and integrations
-Ensure security of the production environment
-Write code to automate various aspects of infrastructure maintenance and and deployments
-Support development and work closely with developers to drive operational and architecture/design changes
-Own, manage, and execute large and technically complex projects across teams
-Act as a strategic resource for the company with the ability to develop and deliver technical presentations for other
departments, customers, and conferences
-Mentoring of more junior team members
-Lead by example in providing good documentation and thorough runbooks
What You'll Need:
-3+ years work experience
-Solid understanding of linux system administration in distributed environments
-Solid understanding of automated deployments
-Experience with AWS
-Knowledge of security as related to linux systems, applications and networking.
-Experience in various application scaling methodologies, including (but not limited to) load balancers
-Strong level understanding of networking technologies (routing, switching, firewalls, iptables, etc)
-An understanding of SOA
-Experience with configuration management tools such as chef, puppet or ansible
-Experience with java applications.
-Experience with CI and build systems
-Experience with relational databases (MySQL) and NoSQL databases (eg MongoDB) in both administration and querying
-Programming experience (java/ruby/python/shell).
-Experience with source code management tools (git).
About You:
-Able to work without close supervision and under pressure
-A desire not just to resolve problems, but to fully understand them. We're looking for the tenacity and skill to quickly delve to the root of the problem, understand why it happened, and prevent it in the future.
-Excellent problem solving skills.
-A geek at heart - it's the only way to be good at this sort of job
Contact Person: Lisa Bengiovanni
Company Name: LogicMonitor
Contact Email Address: lisa.bengiovanni@logicmonitor.com
Back End Software Engineer
Job Description
What You'll Do:
The Software Engineer on the Development team is responsible for the implementation, design, architecture and quality control of business integrations/general development within the customer-facing product application and internal tools used by development technical operations. This includes troubleshooting bugs and implementing new features as required in existing backend applications; even building new components as needed. A successful Software Engineer will produce all required functionality in a timely manner and will communicate and work with colleagues to solve problems and improve the systems they work with.
Here's a closer look at this key role:
-Working with various teams in LogicMonitor to delivery software products to support LogicMonitor's business growth.
-Envision system features and functionalities by analyzing business requirements.
-Prioritize and plan for deliverables in an iterative development strategy.
-Design, document, code, and test technical solution for new systems or enhancements to existing systems.
-Follow agile software development methodologies for implementation.
-Troubleshoot and resolve product/application issues for escalated support cases.
What You'll Need:
-BS or above degree in computer science or related field.
-3+ years of software development experience in commercial or enterprise application.
-2+ years of full-time experience as a Java developer on Linux platform.
-Familiar with latest Java development framework and open-source tools.
-Excellent in communication (written and verbal) and collaboration with other functional teams (Support Engineering, Tools, Product, etc.).
-Strong understanding of web application architectures.
-Familiar with Linux file systems
-Familiar with AWS services
-Strong SQL / Database knowledge
-Familiar with Test frameworks (Junit, wiremock)
Contact Person: Lisa Bengiovanni
Company Name: LogicMonitor
Contact Email Address: lisa.bengiovanni@logicmonitor.com
Senior Back End Software Engineer
Job Description
What You'll Do:
The Senior Backend Software Engineer on the Development team is responsible for the implementation, design, architecture and quality control of business integrations/general development within the customer-facing product application and internal tools used by development and technical operations. This includes troubleshooting bugs and implementing new features as required in existing backend applications; even building new components as needed. A successful Sr. Software Engineer will produce all required functionality in a timely manner and will communicate and work with colleagues to solve problems and improve the systems they work with. Furthermore, they should have a deep understanding and knowledge level of the systems they are working with, to the point that they can help others on the team grow and develop.
Here's a closer look at this key role:
-Working with various teams in LogicMonitor to deliver software products that support LogicMonitor's business growth.
-Envision system features and functionalities by analyzing business requirements.
-Prioritize and plan for deliverables in an iterative development strategy.
-Design, document, code, and test technical solution for new systems or enhancements to existing systems.
-Follow agile software development methodologies for implementation.
-Troubleshoot and resolve product/application issues for escalated support cases.
-Collaborate with a diverse, distributed development organization
-Contribute to Tech Talks, involving research on new technologies that are applicable to this position.
-Ability to tackle performance and design issues at a deep technical level.
-Coach and lead other team members from a technical perspective in design and implementation.
-Understanding and improvement of development process and application deployment
What You'll Need:
-BS or above degree in computer science or related field.
-12+ years of software development experience in commercial or enterprise application.
-8+ years of full-time experience as a Java developer on Linux platform.
-Familiar with latest Java development framework and open-source tools.
-Strong understanding of web application architectures. Experience in SaaS Product Development dealing with large volumes of data.
-Familiar with Linux file systems
-Familiar with AWS services
-Deep SQL / NoSQL database knowledge (MySQL, Cassandra, ElasticSearch, etc.)
-Deep understanding of container technology (Docker, Kubernetes, etc.)
-Familiar with Test frameworks (JUnit, WireMock, Selenium, etc.)
-Excellent in communication (written and verbal) and collaboration with other functional teams (Support Engineering, Tools, Product, etc.).
-Ability to juggle priorities and work under pressure to deliver against client deadlines
-An expert, or able to quickly develop competencies, in numerous technologies
-Capable of thoughtful analysis of the costs and benefits of the work being done, with an eye towards maximizing customer utility
-Enjoys solving problems (so fun!)
-Inclined to see problems from the point of view of the customer and of our customer base as a whole
-Ability to work with a development team and develop strong, reliable, and effective relationships with team members